Support
Payment solutions

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High-performance technology solutions

Simple, powerful payment and management solutions designed to cut costs, simplify operations, and help businesses grow.

Unparalleled support. Unlike anything else.

A team that’s always there for you, wherever and whenever you need it.
No delays. No excuses.
Just results.

The best transaction rates in the industry

Competitive rates, with no hidden fees or complex pricing structures.
So you can protect your margins on every transaction.

Every business does things its own way. We take the time to understand yours and what you need, so we can offer a payment solution that truly fits how you operate. Need help? We’re here for you.

Payment terminals

Accept payments with ease, at the counter or on the go. Choose from our wired or wireless smart terminals, easy to integrate with your existing solutions. Count on reliable, secure technology that speeds up transactions and makes your team’s day-to-day easier.

Ingenico Desk 5000 | Smart terminal

Connectivity

IP (wired Ethernet)
IP (wired Ethernet or Wi-Fi)
Wi-Fi or 4G

Highlights

Extended mobility
App marketplace
POS integration
Gift and loyalty cards

Features

Simplified tip reporting
Automatic batch close
Manual invoice numbering
Employee IDs

Accounts receivable platform

Our centralized cloud platform lets you manage your payments, invoices, and customers from one place. Accept payments securely, automate your processes, and simplify accounts receivable management to get paid faster.

It’s that simple. We can get you set up in no time.

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Payment app

Do more with your payment terminal. The PandaPay app turns your terminal into a simple, practical point-of-sale solution to manage your sales and payments, without the complexity of a full POS system.

Interested in the payment app?

Talk to an expert today.
Dual pricing

Reduce your processing fees and protect your margins.

Offer your customers pricing tailored to their payment method, including discounts for cash payments. An automated and transparent solution to help optimize your transaction costs. Where permitted by applicable regulations.*

* The availability and use of Dual pricing are subject to applicable provincial laws and payment network rules. In Quebec, only clearly disclosed discounts are permitted; no surcharge may be added to the advertised price based on payment by card.

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Credit card surcharge

Reduce your processing fees and protect your margins.

Recover a portion of your processing costs by automatically applying a surcharge to credit card payments, where permitted by applicable regulations.**

** Surcharges must be clearly disclosed to the customer before each transaction. Credit card surcharges are prohibited in Quebec for consumer transactions. They are permitted in other Canadian provinces, subject to applicable rules and the conditions imposed by card networks.

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EFT payments

A simple platform for accepting bank transfers. Send and receive payments directly between bank accounts, automate recurring transactions, and simplify payment management, all from one place.

A simple, cost-effective way to manage your bank payments. Ideal for invoices, accounts receivable, and recurring payments, our EFT payment solution helps you rely less on credit cards while simplifying your day-to-day operations.

Talk to an expert today.
People Illustration
Management portal

Stay in control of your transactions, from payment to deposit. View your batches, access your monthly statements, and quickly find all the information you need to simplify bank reconciliation.

Available online anytime, your management portal lets you track your payment activity and manage your operations, wherever you are.

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Financing
in just a few clicks.

Turn your future sales into cash and get the financing you need, fast.

PandaPOS Solution de commerce commerce de détail boulangerie

Billions of dollars in card processing.

You’re in good hands. We’re here for you. Discover the PandaPay experience.

Specialized advisors

Our advisors take the time to understand your situation, analyze your rates, and help you find the best solution for your business.

  • Unlimited advice
  • Pricing analysis
  • Equipment buyback plan

Concierge service

Our concierges are by your side at all times to advise you and quickly resolve your technical and operational challenges.

  • 24/7 priority advice and support
  • Transaction and operational support
  • Help center

Mobile squads

Our expert advisors come to you to quickly resolve critical issues and keep your operations running.

  • On-site, in-store support
  • Technical assistance
  • Operational advice and support

Deployment and adoption

Our activation team customizes and configures your solutions for a fast, ready-to-use deployment.

  • Dedicated account manager
  • Custom setup and configuration
  • Kickoff session and solution onboarding

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for less.

While competitors focus on convenience, PandaPay puts support first.

While competitors sell equipment and features, PandaPay looks out for merchants’ profitability.

While the competition automates the relationship, PandaPay humanizes it.

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