Specialized advisors
Our advisors are here to understand your reality, analyze your rates and help you find the best solution for your business.
- Unlimited advice
- Pricing analysis
- Equipment buyback plan
At PandaPay, you’re much
more than just an account.
You’re at the heart of
everything we do.
more than just an account.
You’re at the heart of
everything we do.
Our approach
Focused on you and your success, we take the time to truly understand your reality, your challenges, your ambitions and the goals that drive you. Through our presence on the ground, we build genuine partnerships that go well beyond the sale.
Our team is here to make sure your payment and commerce solutions truly work for you. The result? Simpler operations and greater profitability.
Our commitment:
Transparency
Clear, competitive pricing with no surprises or hidden fees. An offer designed in your interest, with a simple, transparent pricing structure, no needless complexity, and the most competitive transaction fees on the market.
Protecting your margins on every transaction: that’s what makes us a true ally.
The way we things:
Activation
We don’t just deploy your solution. We handle its configuration, customization and integration so it’s ready to use, useful and high-performing. Then we guide you so every feature is fully understood, adopted and built into your day-to-day operations.
Driving the adoption and use of your solution: that’s what makes us a true ally.
The way we are:
Present
From first contact to technical support, we keep things close. We take the time to get to know you and learn everything about your business. Whether it’s advice, an upgrade, an equipment failure or an operational challenge, our team is always there, wherever and whenever you need us. No delays. No runaround. Just efficiency.
Ensuring a constant presence and unparalleled technical support: that’s what makes us a true ally.
Concierge service
Our concierges are by your side at all times to advise you and quickly resolve your technical and operational challenges.
- 24/7 priority advice and support
- Transaction and operational support
- Help center
Mobile squads
Our expert advisors come to you to quickly resolve critical issues and keep your operations running.
- Direct in-store service
- Technical assistance
- Operational advice and support
Deployment and adoption
Our activation team customizes and configures your solutions for a fast, ready-to-use deployment.
- Dedicated account manager
- Tailored customization and configuration
- Onboarding session and solution training
